My Spectrum Nightmare
That’s the way we have spectrum. We’re not the Internet console company. We should have been blacked out. It’s gorgeous during the day. It takes 27 hours without the Internet. That’s what happened. I grabbed it when it dropped. You got the start-up process, you got five lights, and then decided to see you again.
So they want to send the technology to my home. This is the fourth time that technology has come here. I’ve got a technology in two months, so you go there four times, it detects it’s here, and this guy’s out for the fifth time.
They haven’t been able to solve this problem yet. When I had Roadrunner zero, this was the kicker, maybe once a year lubricating the Internet, because after the storm it was the same as Times Warner, maybe once a year.
The day I switched to the spectrum, this was the cracking service I had, and if I looked at it on my computer, it didn’t even have enough time for the computer to go online, because the modem was offline, so it was on-line, and it wasn’t on my computer.
Although I called the woman who was attacked, there were representatives who saw it online, it was offline in our conversation, it was extinguished four times, it had been motivated to replace the text that had come out here, the cable had been read through the program, and all the bonuses were not just Internet yesterday. And lost the TV.
So it’s powerful, we lose the Internet, and that’s what happens over and over again, and then focus on it, and although there’s a better customer service experience here, we want to spend a few minutes adding five short survey questions.
Please press 1 to continue, thank you for your participation, let’s start messing up agents, you interview today, to provide a satisfactory solution, you now call press 1 or 2, what do you think the answer is?
If you have the opportunity, you will be happy to talk to this agent next time and call them 1 or 2. How satisfied are you with the professionalism shown by the agent when you use the five-point scale, five of which are very satisfactory and one very unsatisfactory?
Her professionalism is not a problem, we will be there, five of them are very satisfied, one is very unsatisfied, how satisfied are you with the professional presentation of the agent, then use the same five-point system, how satisfied are you with the company with obvious knowledge of the agent?
You have chosen a satisfactory rating event, which is correct, please press one to change your answer, please press two, I do not want to change my answer, I am very sure, you have chosen one to indicate your rating.
One is satisfied, if this is correct, please press Lima to change your answer, please press two, I do not want to change my answer, which is interesting, then we will give you a chance to change your answer, Lola now has a question, thank you as a spectrum of previous time winner list client, wish you have a happy time One day.
When I die there with over $100 Internet service, that’s what you get, but you don’t, when we have a cuckoo and you don’t, when we have Time Warner and you go to the spectrum that day, it’s home, the Internet is a good day for the spectrum.
They call themselves world-class services, I call them spectrum world-class jokes, they need to change their name to their slogan spectrum world-class jokes, you lose it again, have a great spectrum, spectrum date.